Free shipping for orders over CHF 50.–.
For orders under CHF 50.–, CHF 5.– will be charged for delivery.
After your order is placed, we ship within 1 to 3 working days by Swiss Post with A Post.
Each purchase is packed and shipped with care from Keinbüro in Basel.
Unfortunately, we only ship within Switzerland at the moment. However for international shipping, please get in touch with us by email: firstname.lastname@example.org
Once shipped, packages generally take 2 to 3 working days to arrive. We are not responsible for delays, missing packages or damages incurred upon shipping.
For hygienic reasons and due to the nature of our products, we are unable to accept returns.
If for any reason you are unsatisfied with your purchase, please email us at email@example.com and we will do our best for you.
In the rare event that an incorrect item is received, please inform us within 3 days of receiving your package by email: firstname.lastname@example.org
We respect to protect your privacy. We do not share your information with third parties and we do not use it for any reason other than processing your order.